All negotiation strategies you will learn from this program have the desired outcome of a win-win; or at least the other person must feel they've won! How much better would it be if that individual felt: "Wow, we had a great negotiation, and we both got a great deal."

MODULE ONE

In this module you'lll learn some common courtesies which’ll make phone conversations work better for you and with whomever you are talking.

Introduction
Is this a good time?
Common courtesies
Phone Messages
Hangups
Paying attention
$25,000 versus 24,997
Dollars are in the discount

MODULE TWO

Here you’ll discover when to use, and when not to use the word “dollars.” This alone has the potential to increase your sales. The rest of the module is really good, too!

Cost vs. value
What did he say?
Options and open ended questions
Higher authority

MODULE THREE

It’s been done to you—someone defers to a “higher authority.” Discover how to deal with that tactic, as well as other powerful strategies.

It just makes sense
Sound bites
Agree, agree, agree
Feel, felt, found
Know when to hold 'em and know when to fold

MODULE FOUR

In this module you’ll find power in language, skills, and how to flinch, or respond to a ridiculous offer.

Seven "magical" words
Flinching
Cash is king
Trade-offs

MODULE FIVE

All communication is so much more than the words. Here you’ll explore where to sit, why body language is so important to understand, and the hidden meanings behind the words.

Have a seat
Withdrawing the offer
Body Language
Proximity
Nibbling

MODULE SIX

Ya gotta have "it" in writing. Learn why it’s so vitally important to put your agreements in writing. How to respond when (and you’ve said this yourself in response to someone asking you to make a purchase), “I’ll have to think about it.” Explore powerful strategies in this module.

Hidden meanings
Matchmaker, matchmaker
Guttenburg was right
I've got to think about it
Hot potato

MODULE SEVEN

Ever buy a car? If so, the “good guy, bad guy” routine has been used on you. You were “victim” of the salesperson, and the finance person. Great game. Here you’ll learn how to play that game. an d how to deal with it when people attempt to use it on you.

Who's on first?
Trail balloon
Preparers
Funny money
Good-guy, bad-guy
Who writes the contract?

MODULE EIGHT

What’s available to negtotiate? Well, virtually everything. What’s that about being nice? Be nice to everyone . . .

Fait accompli
What's on the table?
Where do you meet?
Being Nice
The Next Step

THE ACTION GUIDE

This guide will, well, guide you through this information, and provide a place for you to take notes.