Recipient of the White House Presidential Lifetime Achievement Award
Turn your customers who, even if they can not use more of you, your products, goods, or services, into raving fans who refer their colleagues, friends, and family members to you.
"Richard has hit the target dead-on in this easy, fast, powerful read. Understanding your client though their lens, provides you with clear vision to business success today and tomorrow, while practically everyone writing on this subject today has never seen the real picture. I have written, studied and lived this story for 30-years and Richard has great stories and lesson's in this book! Get it, read it and then read it again!"
— Dr. Jeffrey Magee, PDM, CSP, CMC, JeffreyMagee.com and ProfessionalPerformanceMagazine.com
"The Secrets of Customers for Life provides you the tools to take your business to the next level...one of the secrets is keeping customers who are raving fans for life and engaging them to become your greatest marketing tools. A must-read for every serious business owner!"
— Sharon Lechter, CPA CGMA, CEO Pay Your Family First, Author of Save Wisely Spend Happily, Think and Grow Rich for Women, Co-author of Outwitting the Devil, Three Feet From Gold, and Rich Dad Poor Dad
"This is very accurate, concise and precise content. I've seen Richard empower, support and enrich many entrepreneurs through the years (including me!). His experience is invaluable. Thank you, Richard, for having taken the time to document so many powerful distinctions!"
— Dame Doria (DC) Cordova, CEO Excellerated Business Schools®, Money & You® Program, MoneyandYou.com
"I've been studying business and steeped in entrepreneurial endeavors for twenty years, and within five minutes of reading this book I had new insights, new perspectives, great reminders and some new things to master. I loved the conversational way Richard wrote the book making reading it fun, understandable and immediately useful!"
— Eve Hogan, Speaker/Author of The EROS Equation: The Soul-ution for Relationship